Investigating - New installations of affected native profiles in the EU are temporarily unavailable. Existing profiles and active services remain unaffected. We will provide an update as soon as additional profiles are provisioned and service availability is restored.
Dec 08, 2025 - 20:32 UTC
Investigating - Suspensions are currently not reflecting in the Aurora portal despite successfully suspending the eUICC in the operator network.
Nov 26, 2025 - 21:31 UTC
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Customer Portal
Operational
90 days ago
99.99
% uptime
Today
Integration API
Operational
90 days ago
99.93
% uptime
Today
eSIM Operations
Operational
90 days ago
99.99
% uptime
Today
eSIM Server #1 (Legacy 1)
Operational
90 days ago
99.99
% uptime
Today
eSIM Server #2 (Legacy 2)
Operational
90 days ago
99.99
% uptime
Today
eSIM Server #3 (Main)
Operational
90 days ago
99.99
% uptime
Today
Payment Gateway
Operational
90 days ago
100.0
% uptime
Today
Network Connectivity
Operational
90 days ago
99.98
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Dec 11, 2025
No incidents reported today.
Dec 10, 2025
No incidents reported.
Dec 9, 2025
No incidents reported.
Dec 8, 2025
Unresolved incident: Temporary Unavailability of EU 3-Network Native Activations.