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Customer Portal
Operational
Integration API
Operational
eSIM Operations
Operational
eSIM Server #1 (Legacy 1)
Operational
eSIM Server #2 (Legacy 2)
Operational
eSIM Server #3 (Main)
Operational
Payment Gateway
Operational
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Operational
Operational
Degraded Performance
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Major Outage
Maintenance
Major outage
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had a major outage.
had a partial outage.
Scheduled Maintenance
Ascend IMS Maintenance - IMS Voice Services - Services Upgrade Oct 2, 2025 01:00-02:00 UTC
We are upgrading our IMS platform Kamailio version to 6.0.3 and scheduled an RTP integration.
What you need to know:
During this period our Ascend IMS Voice services will be temporarily unavailable. we are expecting 15 minute outage. We apologize for any inconvenience and appreciate your patience as we work to enhance your experience. We are committed to minimizing disruptions and will restore services as quickly as possible.
What you need to do:
Ascend IMS Voice services are affected, those on "data" services are not affected.
If you have any questions or concerns, please feel free to contact our support team at support@tealcommunications.com. Thank you for your understanding and continued support.
Posted on Sep 25, 2025 - 06:35 UTC
What you need to know:
During this period our Ascend IMS Voice services will be temporarily unavailable. we are expecting 15 minute outage. We apologize for any inconvenience and appreciate your patience as we work to enhance your experience. We are committed to minimizing disruptions and will restore services as quickly as possible.
What you need to do:
Ascend IMS Voice services are affected, those on "data" services are not affected.
If you have any questions or concerns, please feel free to contact our support team at support@tealcommunications.com. Thank you for your understanding and continued support.
Posted on Sep 25, 2025 - 06:35 UTC