All Systems Operational

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Welcome to the Teal Communications status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Uptime over the past 90 days. View historical uptime.
Customer Portal Operational
Integration API Operational
eSIM Operations Operational
eSIM Server #3 (Main) Operational
eSIM Server SMDP+ Operational
eSIM Server SGP32 Operational
Payment Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 5, 2026

No incidents reported today.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Scheduled Maintenance – BSS Hotfix v - 7.7.0.2
Completed - The scheduled maintenance has been completed.
Oct 1, 06:42 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 1, 06:40 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 06:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 06:32 UTC
Scheduled - We would like to inform you that our platform will be deploying a BSS Hotfix (v7.7.0.2)
Type: BSS Hotfix (v7.7.0.2)
Start time:2026-10-01 at 06:30 UTC.
Duration: 50mins
During this period, the Aurora Portal and API may experience intermittent availability.
Please note: Data connectivity will not be impacted during this maintenance activity.
Thank you for your cooperation and understanding.
Oct 1, 06:31 UTC

Sep 30, 2026

Software Update
Completed - The scheduled maintenance has been completed.
Sep 30, 09:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 30, 08:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 07:00 UTC
Scheduled - The Teal backend will be upgraded to a new software release.
Estimated downtime is 2 hour. Portal and API functionality will be unavailable during the downtime. Connectivity will not be impacted.
Sep 29, 15:43 UTC

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

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