Ascend IMS Services Restart

Scheduled Maintenance Report for Teal Communications

Completed

The scheduled maintenance has been completed.

Posted Jan 29, 2026 - 04:15 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 29, 2026 - 04:00 UTC

Scheduled

We would like to inform you of a mandatory scheduled maintenance window being carried out by our U.S. hosting partners, during which the IMS-NA system will be restarted.

During this maintenance period, Ascend IMS-NA Voice services will be temporarily unavailable for an estimated duration of 15 minutes. However There is No Impact on ESIM Operations Network Connectivity and Integration API.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to enhance service reliability. We are committed to minimizing disruption and will restore services as quickly as possible

Posted Jan 28, 2026 - 17:10 UTC